58JL Privacy Policy for Philippine Players

This online gaming platform recognises the importance and sensitivity of player information. This policy applies to information handled through the website, mobile web experience, iOS and Android services, account features and related player-support channels. Data practices and platform availability remain subject to applicable requirements and current terms.

In this policy, “personal information” refers to data that identifies you or can reasonably be linked to you. This may include your name, contact details, date of birth, payment information and account activity. Information should be collected only when needed for account services, security, verification, transactions, support or other legitimate operational purposes.

2.1 Account Registration Details

When you open an account, the platform may request or process the following details, depending on the current registration and verification requirements:

• Full name and date of birth, where required for identity and 21+ age verification
• Email address and mobile number, when requested for contact or verification
• Residential address and country of residence, if required
• Username and password used to secure and access your account
• Selected PHP currency and English-language preferences, where available

2.2 Identity Verification Documents

To confirm identity, protect accounts and meet applicable verification requirements, the platform may ask for valid supporting documents. The exact documents required will depend on the current account review process and must be submitted only through approved support or verification channels.

• Valid government-issued photo identification, such as a national ID, passport or driver’s licence
• information of residential address, such as a utility bill or bank statement
• Documents used to verify your selected payment method
• A selfie or live photo submitted for identity verification

2.3 Transaction and Financial Information

58JL may collect information connected with account funding and other financial transactions, including:

• Deposit and withdrawal amounts, dates and related records
• Payment method details, including bank account or mobile wallet information
• Transaction records and available account balance
• Betting records and in-game account activity

2.4 Technical and Usage Information

Certain technical and usage details may be collected automatically when you access the platform, including:

• IP address and device identifiers
• Browser type and device operating system
• Information generated through cookies and similar tracking technologies
• Login timestamps and session duration
• Pages visited and on-site click activity

Your personal information may be processed for the following purposes:

3.1 Account Administration

• To create, maintain, and manage your player account.
• To confirm your identity and verify that you are at least 21 years old.
• To help safeguard your account and prevent unauthorised access.
• To assist with password resets, login issues, and account recovery requests.

3.2 Providing Platform Services

• To make eligible gaming and betting services available through Web, iOS, and Android platforms.
• To process deposit and withdrawal requests using available payment channels, subject to verification and current terms.
• To administer eligible bonuses, rewards, and promotions under their applicable conditions.
• To respond to enquiries and provide account or technical assistance through customer support.

3.3 Security and Fraud Prevention

• To identify, investigate, and help prevent fraud, money laundering, account abuse, and other unlawful conduct.
• To uphold our platform rules Terms and Conditions for Philippine Players and enforce the applicable terms and conditions.
• To review transactions, account activity, or behaviour that appears unusual or suspicious.
• To satisfy applicable legal, licensing, regulatory, and responsible gaming obligations.

3.4 Communications and Marketing

• Send essential account updates, security notices and service alerts.
• Share promotional offers and bonus updates when you have agreed to receive marketing messages. Eligibility and availability remain subject to the latest terms.
• Invite you to take part in customer surveys or provide feedback about our services.
• Deliver newsletters, product news and other updates from 58JL.

3.5 Improving the Platform

• Review how people use our services to improve navigation and the overall user experience.
• Plan, develop and refine new platform features and services.
• Identify technical issues, resolve errors and maintain service reliability.
• Monitor and improve platform speed, stability and performance across Web, iOS and Android.

58JL does not sell your personal information to third parties. We may, however, disclose relevant data in the limited circumstances described below.

4.1 Service Providers

We may work with carefully selected third-party providers that perform specific services on our behalf, including:

• Payment processors, banks and other financial institutions needed to handle eligible PHP (₱) transactions.
• Identity and account-verification service providers.
• Secure cloud storage, infrastructure and hosting providers.
• Customer support and communications platforms.
• Marketing and analytics tools used according to your consent and applicable privacy requirements.

4.2 Legal and Regulatory Requirements

We may disclose your information when required by applicable law, a valid legal process or a lawful request from an authorised regulator or government body, including where necessary to protect users, prevent fraud or enforce platform terms.

• To comply with a court order or lawful legal process
• To respond to a valid request from a regulatory authority
• To investigate suspected fraud or unlawful activity
• To protect the rights, security and safety of 58JL, its users or other parties

4.3 Business Transfers

If 58JL undergoes a merger, acquisition or sale, personal information may be transferred to the new owner as part of that transaction. Where required, affected users will be notified of the change.

58JL keeps personal information only for as long as reasonably necessary. The applicable retention period may depend on:

• How long your account remains active
• Relevant legal and regulatory obligations
• Fraud prevention, account protection and security requirements
• Dispute handling and the establishment, exercise or defence of legal claims

When personal information is no longer required, 58JL may securely delete or anonymise it. If you close your account, retained data will be handled according to applicable legal, regulatory and security obligations.

Subject to applicable law and identity verification, users may have the following privacy rights:

6.1 Access and Data Portability

• Request a copy of your personal information
• Receive your data in a machine-readable format
• Review your account information at any time

6.2 Corrections and Updates

• Correct inaccurate or incomplete personal details
• Update your profile and account preferences
• Change your contact information

6.3 Deletion and Processing Restrictions

• Request the deletion of your account and associated data
• Ask us to restrict certain types of data processing
• Object to specific uses of your personal information

6.4 Marketing Preferences

• Unsubscribe from marketing emails and SMS messages
• Adjust your push notification settings
• Customise how you receive communications

To exercise any of these rights, contact the 58JL support team. Identity verification and applicable legal or account-retention requirements may apply. [email protected]

We use cookies and similar tracking technologies to support account access, improve your browsing experience, and optimise platform services. These tools may remember preferences, maintain essential features, and help us understand how visitors use the site.

You can manage or delete cookies through your browser settings. Disabling certain cookies may prevent some 58JL features from working as intended.

The platform may include links to external websites or services. This Privacy Policy applies only to our own services, and we do not control the privacy practices of third parties. Please review the applicable privacy policy before sharing information on an external site.

If a security incident may affect your personal information, we will provide notice as required by applicable law and inform the relevant authorities when necessary. The notice may explain the nature of the incident, its possible impact and the measures being taken. Security controls are maintained to help protect account and personal data.

We may revise this Privacy Policy when our practices or requirements change. Material updates will be posted on this website, and an email notice may be sent when appropriate. Your continued use of the services after an update indicates acceptance of the revised policy. Please review this page regularly to stay informed about our current privacy practices.

For questions, concerns or complaints about this Privacy Policy or the handling of your personal information, please contact us through the following options:

If our response does not resolve your concern, you may contact the appropriate data protection authority in your jurisdiction, subject to applicable local law.